Frequently Asked Questions

The Speed in China API uses the Globalping network (api.globalping.io) to run speed tests from servers located in mainland China. Results include DNS, TCP, TLS, TTFB, and total load time from multiple server locations.

We facilitate testing with servers located across mainland China via the Globalping network. Common test locations include Beijing, Shanghai, Guangzhou, and Shenzhen, though exact cities may vary based on server availability. This gives you a representative sample of speed from major population centers across mainland China.

Standard speed test tools (GTmetrix, PageSpeed Insights, Pingdom) test from servers in the US and Europe. They cannot detect the massive slowdowns caused by the Great Firewall. Resources like Google Fonts, Google Analytics, reCAPTCHA, and YouTube embeds are blocked or severely throttled in China, potentially adding 30+ seconds to your page load time. Testing from inside China is the only way to see what Chinese visitors actually experience.

No. Your website can be hosted anywhere in the world. As long as you optimize it to avoid calling third-party services blocked by the Chinese firewall, your site can load quickly for mainland China visitors. Using a CDN with Chinese edge servers can also help significantly.

Google Fonts (fonts.googleapis.com) are completely blocked by the Great Firewall. Our localization feature automatically detects all Google Font stylesheet requests on your site, downloads the CSS and WOFF2 font files, and serves them directly from your WordPress server. This eliminates blocked requests and can improve load times by 10-30+ seconds for Chinese visitors.

Resource Analysis scans your pages for external scripts, stylesheets, fonts, and other assets loaded from domains known to be blocked or throttled in China. It identifies problematic resources like Google Analytics, Google Tag Manager, Facebook Pixel, YouTube embeds, and more, then provides recommendations on how to resolve each one.

With a PRO or Agency plan, you can schedule automatic speed tests on a recurring basis: monthly, weekly, daily, or hourly. Tests run automatically via WordPress cron, and results are logged in your Speed Test History so you can track performance trends over time.

Yes! The free version is available on WordPress.org and includes monthly speed tests from all 4 mainland China servers with full dashboard integration. No credit card required.

We offer a 30-day money-back guarantee on all paid plans. If you are not satisfied, contact us within 30 days of purchase for a full refund, no questions asked. See the full refund policy.

You can upgrade, downgrade, or cancel your plan at any time from your WordPress dashboard or via the Freemius customer portal. Need to recover your license key? Use the license recovery tool.